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Terms & Conditions
Placing an order for goods on Afrostyling.com indicates that you have read and understood and accepted our terms and conditions.Please read our return | exchange terms and conditions before placing your order.
Ordering:
You need to register and logged in to our website to create an order.
The billing address must be the address where your credit/debit card is registered.
When do I get my Delivery?
Delivery dispatch is as soon as possible depending on stock. Some despatches are from either our UK or USA location, while some are despatched directly by manufacturer. Out of stock products might take about 7 working days to deliver. We shall inform you should this be the case.
Shipping
Most shipping is with the UK Royal mail and Free for UK and optional Free for EU | USA
RETURN/EXCHANGE POLICY
Most products purchased from Afrostyling may be shipped back to us for refund, exchange or replacement within 7 working days from receipt of delivery.
You must take care of our goods whilst they are in your possession and any item for return or exchange must be received back in its original shipped condition and original packing. The item must be without damage, unaltered, not used, not combined out and in a suitable condition for resale. All original packaging should accompany any returned item.
We cannot accept, refund or exchange if such item does not meet any of the above return and exchange conditions conditions.
If you are in doubt of any detail or colour shade of a product you wish to purchase, please contact us before placing your order, as to avoid the need for return.
We do not manufacturer those products, so the product and packaging must be returned as the same condition as you would have received it and how you may expect to receive it. If any part of the product or packaging is in any way missing or damaged, please inform us before opening, using or returning the product.
You or your carrier is responsible for items reaching us. Cost and risk of return will be at your expense. Exchanged items are charged for shipment. Returned goods received outside our return time frame will not be refunded or exchanged.
Return of Free Shipped Items
If you return any item from an order that received Free Shipping, the original cost of the shipping and packaging costs associated with the returned item (£6.90 UK) (£12.90 USA) (£9.90 EU) will be deducted from the refund amount unless the return was a result of our error or poor product quality.
Pricing & Products Availability
Prices are dynamic and therefore we reserve the right to change any advertised price. All products are subject to availability and may be withdrawn at any time without prior notice. If your order cannot be fulfilled after accepting payment, you will be offered an alternative or given a refund for the unavailable product(s).
Authenticity
We guarantee that all products on our website are 100% genuine. We are uncompromising when it comes to the quality of products displayed on www.afrostyling.com
Product Warranties
We do not manufacturer displayed products. It is standard that products come with manufacturer warranty.
*Manufacturer warranty is the warranty which is offered by the manufacturer, not by the Afrostyling.
Order Confirmation
You will be sent an e-mail confirming receipt of your order with Afrostyling, and also an email confirming despatch.
All orders are accepted subject to our Terms and Conditions of Sale.
Orders are only through our website
Afrostyling purchase process is secured and simple.
We use Barclay Card, Google Checkout and PayPal secure servers for payment processing.
* Please login in first to your account before you start shopping
0. Create an account or login to an existing account
1. Click on the product that you would like to buy.
2. Decide what colour you would like.
3. Click "Add to cart" button.
4. When you have finished shopping, click "Shopping Basket" shown at the top of this page.
5. If you are ready to check out, click "PROCEED TO CHECKOUT" button then you will be taken to a secure server by our payment processing provider.
Can I loan colour rings to help confirm after my purchase my hair colour shade?
Yes, for our UK/European Union customers, you can loan colour rings for the following brands:
Raquel Welch, Jon Renau, Louis Ferre, Henry Margu, Revlon, Rene of Paris, Amore, Noriko, Envy, TressAllure only.
This service is only for Afrostyling customers who intend to purchase their wigs from Afrostyling.
Our Loan Terms and Condition:
There is a refundable deposit of £30.00 before we ship the colour rings to you. Please use PayPal or bank transfer.
Customers must return the rings to Afrostyling Manchester UK office within 5 working days of receiving it.
For all customers we charge (£6.90) the cost of traceable shipping to you.
Conditions for Refund of deposit:
You return the rings within the time frame specified above, and the rings are in there damage-free, clean, untainted, and unsoiled conditions.
Conditions for non-refundable deposit:
You do not return the colour rings within the specified time frame.
Any of the ring/rings is/are returned in any of the following condition: damaged, unclean, tainted, and soiled.
How can I contact you?
Call us on 0800 088 6014 or e-mail us on info@afrostyling.com. Alternatively click on contact where you will be able to submit your query and comments. A member of our online team will respond as soon as possible.
Thanking you for shopping with Afrostyling. |
